If you’re not completely satisfied with your purchase, you can return or exchange it within 30 days of receiving your order.
Here’s how:
- Contact Customer Service: Email us at info@mofoapparel.ca with your order number and a brief explanation of why you’d like to return or exchange the item.
- Prepare Your Return: Ensure the item is in its original condition, with all tags attached and packaging intact.
- Shipping Costs: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return reaches us.
- Processing Your Return/Exchange: Once we receive your returned item, we’ll inspect it and process your refund or exchange. Refunds will be credited to your original payment method. If you’ve requested an exchange, we’ll ship the new item to you as soon as possible.
Please note that it may take a few business days for the refund to appear on your statement, depending on your bank or credit card provider.
For more detailed information, please refer to our Shipping Policy.